Refund policy

You will get an immediate refund on the same day under certain conditions such as multiple payments or any additional payments paid mistakenly, based on your request within the time mentioned in the cancellation policy.

Refund timeline – same day or next working day for eligible refunds. If you fail to intimate within the mentioned time, your order will be processed for multiple payments as well as for duplicate orders too. It usually takes around 5 working days to get a refund after receiving the return from your side.

In case of any other eligible reasons, such as package damage, your money will be refunded within 3 to 5 working days. If your package is damaged on the outside while receiving, return it to the courier person and intimate us immediately for a refund or exchange. After receiving the damaged product, we will refund or exchange based on the issue.

If products received inside the package are damaged or if it's a wrong product, take an unboxing video and intimate us immediately. Return the damaged product within 48 hours. You will get the same product as soon as possible. We won’t collect any additional charges for that. If you choose a refund, you have to send the damaged product and you will get a refund after we receive the damaged product.

Exchange Product Delivery Timeline and Exchange or Replacement:

– once we receive the parcel, we will dispatch the product on the same day or the next working day. The exchanged product will reach you in 2 to 4 working days.

Exchange is applicable only for a damaged package while receiving, products damaged inside the package, and wrong products. Exchange will be done only after receiving the products mentioned for exchange.

You will get a refund or exchange for the wrong product only if it has been received by us in the same condition as seen in the picture or video you provided, without any damage.

Unnecessary claims for refund, returns, or exchange without any base will not be considered by us under any circumstances.